Demand & Pricing
Delivery Fee & ETA Intelligence
The price tag is only half the basket. Track delivery fees, service fees, surge and ETAs across platforms and zones.
// fees & ETAs captured at the zone level
| platform | zone | del_fee | svc_fee | eta |
|---|---|---|---|---|
| Zomato | Indiranagar | ₹35 | ₹12 | 26 min |
| Swiggy | Koramangala | ₹29 | ₹15 | 31 min |
| Uber Eats | Whitefield | ₹45 | ₹10 | 38 min |
Overview
What is delivery fee & ETA intelligence?
Delivery fee and ETA intelligence is the tracking of the full delivery cost — delivery fees, service fees, small-order and packaging charges, surge — plus promised delivery times across food platforms. It reveals the true basket cost a customer faces, broken down by zone and time of day.
Two restaurants can list the same dish at the same price yet feel very different at checkout once fees and wait times are added. For marketplaces, logistics teams and competitive analysts, those fees and ETAs are decisive: they shape conversion, basket size and customer satisfaction. Monitoring them across platforms and neighborhoods exposes where your fees are uncompetitive, where promised ETAs are slipping, and when surge punishes specific zones. Captured at the zone level across 15 markets, this intelligence turns the part of the basket competitors usually hide below the fold into something you can benchmark and act on.
Capabilities
See the true cost of the basket
Fees and timing intelligence competitors usually hide below the fold.
Full fee breakdown
Delivery, service, small-order and packaging fees itemized per platform.
ETA tracking
Promised vs typical delivery times by zone and time of day.
Surge windows
When and where delivery surcharges spike across the week.
Zone-level comparison
Compare fees and ETAs neighborhood by neighborhood.
Free-delivery thresholds
Track minimum-order and free-delivery triggers per platform.
Trend tracking
Watch how fees and ETAs shift over days and seasons.
What's included
Every fee & ETA feed ships with
Standard fields and outputs. Anything here can be extended, trimmed or customized to your scope.
Methodology
How does delivery fee & ETA intelligence work?
Capture the whole checkout, not just the price, in four steps.
1 · Map the zones
We define the neighborhoods and platforms to monitor.
2 · Capture checkout data
Fees, surcharges and ETAs are pulled across times of day.
3 · Normalize & compare
Fee components are itemized and aligned for clean comparison.
4 · Deliver
Breakdowns arrive as CSV, JSON or API by zone and platform.
Who it's for
Get answers like
Real questions our fee & ETA feed answers for teams across the food economy.
"Are our fees competitive by zone?"
Fee benchmarks per neighborhood.
"Where are ETAs slipping?"
Promised vs typical delivery times.
"When does surge hit rivals?"
Surge calendars by platform and area.
Why FoodDataScrape
Why teams choose us for this
- Itemizes every fee component, not just a single total
- Promised-vs-typical ETA tracking by zone and hour
- Surge calendars across 15 markets
- Free proof-of-concept on your chosen zones
Delivery & integration
How is the data delivered?
Formats
CSV, JSON or direct API — pick what plugs into your stack. Custom schemas on request.
Refresh cadence
One-time pull, daily, weekly or real-time feeds, scoped to how fast your decisions move.
Integration
Drop into BI tools, data warehouses or apps. Webhooks and scheduled exports supported.
Questions
Frequently asked questions
Delivery, service, small-order, surge and packaging fees, itemized per platform where available.
We capture promised ETAs and can model typical delivery times by zone and hour.
Yes — zone-level breakdowns down to pin-code catchments are supported.
Yes — minimum-order and free-delivery triggers are captured per platform.
Major delivery marketplaces across our 15 markets, with custom additions on request.
From daily snapshots to intraday captures, depending on your scope.
Uncover the real cost of delivery
Tell us the platforms and zones. We'll return a free sample fee-and-ETA breakdown.
